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The words you say and the words you hear have the power to shape your entire life and the lives of other people. If you've ever said the wrong thing (or said the right thing the wrong way), you know how quickly your mouth can make a big mess. But it doesn't have to be that way. We will learn a simple framework that will instantly improve your communication with clients, family, and friends.
About the Speaker
Kathleen Edelman
Kathleen Edelman has one goal in life: to help people learn to speak kindly to one another. She has spent 30 years counseling and coaching individuals and families on the art of communication, using the four temperaments as a foundation. Audiences around the globe have responded to Kathleen’s simple message that Kind Words Are Cool, viewing her videos more than six and a half million times and turning her first book, I Said This, You Heard That, into a bestseller. Kathleen holds a master’s degree in Christian Counseling Psychology. She is married and has two grown children.
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